unable to communicate with hp scanning software.?

Question

I have a HP Laser Jet all in one 3015 . When click on scanner Error massage " Unable to communicate with HP scanning software, Please verify that it has been install and working properly. If this problem persists,please shut down your application and try again.

Answer 1

1.Check the cable to see if it's connected.

2.Reinstall the software.Initially remove the communication cable.Connect the cable only when asked.

3.If nothing works call the service center.It's toll-free.1-800-425-7737

Answer 2

For me what labored grew to become into to pass into Printers and Scanners in my device possibilities (I also have a Macbook professional). Then I chosen test and set some possibilities, such because of the fact the variety of checklist i desire to test to (PDF, jpg, etc.) Then I hit test and the checklist began to feed into the scanner. not greater issues. So in different words, I fastened this by employing talking to my utility, no longer by employing fooling with buttons on the HP Officejet.

Answer 3

Feed the paper for scanning and use the switch on the printer for scanning and check.



Else update the drivers.